Delivery Policy
We strive to deliver the products purchased from Ali Mart BD in excellent condition and in the fastest time possible. Before starting our delivery process, we will confirm your order and payment details over the phone. We deliver to your doorstep all around Bangladesh.
Delivery Charge: 60 Taka Per Kg Inside of Dhaka130 Taka Per Kg Outside of Dhaka
- Delivery Time (Indide Dhaka): Within 4-7 days
- Delivery Time (Outside Dhaka): Within 7-15 days
If there is any kind of complication in delivery and timely delivery is not possible, in this case, the buyer will be informed by phone, mail, or SMS.
Tracking Number: We provide a unique order number to each customer after placing the order. For any kind of information, you can call our customer care number by mentioning the order number
Customer Care Number: +8801622221126Calling Hours: 9 AM to 6 PM (Except Fridays)
Return/Refund Policy
1. Within 7 working days of receiving delivery orders within Dhaka and 14 days outside Dhaka.
2. Returns must be made within 3 working days from the date of receipt of the parcel, otherwise, the product cannot be returned.
3. Returns will not be accepted if the product is damaged or short-circuited.
4. In the case of imported products, the product will not be returned if the brand packet is damaged.
5. Guarantees and warranties apply as described in the product description.
6. Refund will be made to the customer's cash or bkash number as per the conversation with the customer within 7 days after receiving the return product.
7. All our prices are inclusive of Government VAT.
8. Delivery cost of the product will be added separately.
